Refund policy

At 7Flower, we blend functional mushrooms with modern science to create products aimed at enhancing your well-being. We stand behind the quality and efficacy of our products and are committed to ensuring that you are satisfied with your purchase. Hence, we present our “7Flower Satisfaction Guarantee” outlined below:

 

 1. Adherence to Guidelines:
- To qualify for this guarantee, it's crucial to follow the usage instructions provided with the product, including the recommended daily dosage.

2. Five-Day Assurance:
- Our products are designed to show results within 5 days of proper usage. This period allows you to experience the benefits our products aim to offer.

3. Connecting with Us:
- If you find yourself not fully satisfied after adhering to the guidelines and using the product for 5 days, we are here to help. Contact our representative, Perry, at +447870903597 between 11:00 AM and 5:00 PM GMT, Monday to Friday.

4. Refund Process:
- After connecting with us and providing necessary details, if your claim is validated, we will initiate the refund process ensuring a hassle-free experience.

5. Options for Refund:

Choose the refund option that suits you best:

- Shop Credit: Opt for store credit to explore other products in our range.
- Exchange: Swap your product for a different one that better meets your needs.
- Original Payment Method Refund: Receive a refund directly to your original payment method. Please allow 2 – 5 business days for the credit to post to your bank or credit card account.

The refund of payment is processed upon the receival of the item(s) or upon receival of a proof of its return dispatch, whichever comes first.

6. Health Consultation:
- It's advisable to consult with a physician before embarking on a new supplement regime, especially if you are on medication as some ingredients might interact with it.

7. Limitations:
- This guarantee is valid for 30-days, counting from the day you receive your products.
- The original refund of payment does not entail the direct cost of shipment.
- This guarantee is valid only for the original purchaser and is not transferable.
- The guarantee applies only when our products are purchased from authorized retailers or through our official website.

 

We at 7Flower are dedicated to providing not just superior products but also a comforting customer support experience. Your satisfaction is our priority, and we aim to ensure that every interaction you have with 7Flower enriches your journey.